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HR agent Tempo Inteiro:

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HR agent Full-Time


International Federation of Red Cross and Red Crescent Societies - IRFC


The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or "the Federation") is the world's largest volunteer-located humanitarian network. The Federation is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The Federation is served by a Secretariat located in Geneva, with regional and country offices all over the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. IFRC country office in Mozambique (MCO) which is just reopening is part of the Southern Africa Country Cluster set-up and its function and mandate in Mozambique are defined as support to the Mozambique Red Cross (Cruz Vermelha de Mozambique, CVM) in managing the Cyclone Idai relief and recovery operation, programme/service delivery, resource mobilisation, ensuring quality and accountcapability to donors, coordination of NSD/BD activities towards CVM development and ensuring effective implementation of the Cyclone Idai Emergency Appeal and Annual Operational Plan agreed with the CVM. National Society Development (NSD) Delegate is directly reporting to the Head of the Country Office. In Mozambique, there are three Partner National Societies with in country presence These are namely the Belgian RC Flanders, the German Red Cross and the Spanish Red Cross. CVM has gone over the 10 years through a number of crisis which weakened the National Society substantially. New statutes were introduced in 2017 and a new governing board was elected and a new Secretary General appointed in the same year. Since his appointment a number of initiatives have started to reorganize the national society and to aim for financial sustaincapability in the future. New key staff, including Directors for Programmes and Finance and Administration were hired in the beginning of 2019.I 2018, OCAC was conducted. In March 2019 a powerful cyclone hit the central part of Mozambique caused several hundreds of casualties, widespread damage and resulted on huge loss of infrastructure and crops. The response of the Red Cross and Red Crescent Movement in support of CVM will put additional pressure on the National Society limited capacity and will demand scaling up of staffing and other organizational components. There is, therefore, an opportunity to use the emergency to support longer term NSD activities by putting deliberate efforts to strengthen the institutional and operational preparedness capacity of the CVM in all sectors especially in finance, HR leadership abilities expertise, branch development, volunteer management, PMER and logistics amongst many others.

Job Purpose

Reporting to the Human Resources Delegate, the Position incumbent is responsible for support on implanting and advancing Human Resources activities.
The Position incumbent will ensure that the organization's leaders, managers and staff within the delegation receive quality, value adding and consistent HR services and advice that supports the operations whilst ensuring equity among staff and compliance with HR programs and policies.
An important aspect of the position is to work closely with the Mozambican National Red Cross Society (CVM) to support the HR processes in relation to Idai Operation.

Job tasks and Responsibilities

Recruitment and Resourcing:

   » Manage the whole recruitment process for Delegates and National Staff - from advertisement and selection, through contract, to support and briefing for the start of employment;
   » Ensure job descriptions are appropriate and significant from a technical point of view by liaising with significant technical units;
   » Make the job classification according to the salaries grid positions;
   » Create/advertise and manage the vacancies on Ifrcjobs;
   » Coordinate external vacancy advertising;
   » Screen applications, contact with managers and other HR agents regarding short-listed candidates;
   » Together with main stakeholders (technical units) ensure short-listed candidates are appropriate by doing competency and motivational interviews;
   » Promote equity, transparency, and consistency in the selection process;
   » Strategic and tailored offer to selected candidates;
   » contact with Nairobi for International Staffs;
   » contact with National Societies for sponsored candidates;
   » contact with CVM for positions funded by the appeal;
   » Share the Operations recruitment weekly updated;
   » Support effective and timely recruitment processes in Mozambique in close collaboration with the Africa Region.

Workforce Planning

   » Administer the end to end contracting for all types of contracts;
   » In liaison with HR Delegate and regional HR focal points follow up on e-boarding programmes;
   » In liaison with HR Delegate and regional HR focal points, review National staff contracts for accuracy and alignment with the local labour laws;
   » contact with the local labour lawyers when required;

HR Administration

   » Ensure that all aspects of HR Admin - MyHR input, contract management, personnel files are efficiently managed and completed;
   » Ensure that all HR processes comply with laws governing us (Labour Act, Staff Regulations, Code of Conduct);
   » Ensure that all Delegates/staff have in country ID CARD and business cards upon arrival;
   » Prepare and organize in collaboration with the others departments, the induction of new staff (Welcome note, Briefing schedule, supervise the Briefing process for delegates and national staff);
   » Follow up on Staffs contracts (starting date, end date and extension if needed);
   » Follow up of probationary period and manage in collaboration with Line managers, the end of probationary period according to HR guidelines;
   » Manage staffing contact list as well as staff database and ensure its distribution on a weekly basis;
   » Make regular update of the leave status or leave planning system;
   » Work closely in collaboration with the Administration agent to make arrangements for travel, accommodation and visa for incoming and outgoing international delegates or national staff;
   » Manage with the support of the Administration agent the international staff health issues within Mozambique and update regularly the Listing for all Delegates in country to be share with medicals facilities partners for any medical treatment in case of sickness;
   » Manage in collaboration with the Administration agent, the Staffs insurance in collaboration with the insurance companies (update of the list of Staffs and their relatives for the medical insurance, to request their incorporation and disincorporation at each start and end of contract);
   » Ensure Delegates and National Staff complete their exit formalities with all Departments (end of mission report, end of mission appraisal) and turnover all Admin items (ID Card, keys, dongle, phone, laptop, sim card) before departure in collaboration with the others departments

Payroll Management – Compensation and benefits

   » Ensuring that the pay practices comply with state and federal laws and regulations;
   » Manage the administration of the social security and pension for national staff, and ensure the proper implementation;
   » Prepare payroll list, make Information technology validated (by the Head of Country and the Finance Delegate);
   » Forward Information technology to the Finance + Payslips for Salaries, Tax and Pension Funds payment processing;
   » Provide the required documents and information to the external payroll provider;
   » Review the payroll provided by the external payroll provider before passing the information to finance for income payments;
   » Follow up the payment of taxes and social taxes by the Finance or external payroll provider (when required) and make the double archiving of the documents and receipts transmitted by the Finance;
   » Updating and maintaining payroll records;
   » Maintain updated information on staff salaries, allowances and ensure compliance with current laws and regulations in close collaboration with the HRD and Finance Department;
   » Ensure timely, equitable, transparent and systematic approvals of HR benefits, entitlements, contracts;
   » Administering the organization's benefits programs (retirement plans, leave policies, wellness programs, insurance policies);
   » Calculation and payment of termination payments;
   » For salaries revision, conduct a cost of living study and try to make the comparison with others NGO's before requesting the validation and signatures requested

Performance Management

   » Work alongside managers to develop and establish highest levels of performance from their staff;
   » Guide managers to execute the whole range of performance management activities (e.g. set objectives, appraisal, identify gaps and contribute to the definition of training and development actions as appropriate;
   » Provide guidance and support to managers and staff in cases of poor performance and disciplinary situations;
   » Share information received from Staff Development with all the team;
   » Train staff in the use of the significant tools e.g. performance online and advocate for highest standards of performance management;
   » Ensure that staff are timely appraised and monitor quality of evaluations in compiling final appraisals for the HR files.

Capacity Building and staff Development

   » In coordination with units, implement timely and effective staff learning and development programmes.

Relationship Management

   » Monitor staff/management issues and support/advise management and staff as appropriate to improve the relations and resolve the issues;
   » Advise delegates and national staff on HR policies and practices, advocate for staff to management, consult with Legal unit, Health agent and Stress counsellor as appropriate on matters affecting staff including occupational health and stress related issues;
   » Be the partner of delegates and national staff, listen to them, provide answer to their queries, provide professional advice;
   » Organise training for the Staff on HR policies;
   » Encourage the staff to make online courses and use the learning platform;
   » Develop staff expertise by the management and supervision of the various trainings (Internal, External, on the field or at Headquarter).


   » significant University degree field or in social sciences;
   » Professional qualification in HR and registered with a professional HR Body;
   » Post Graduate qualification is an added advantage.


   » 3 year's significant professional HR practice;
   » practice of facilitating recruitment and on boarding processes;
   » practice of working for the Red Cross and Red Crescent;
   » practice working with governmental and international non-governmental organizations, authorities and agencies;
   » practice of handling confidential information;
   » practice handling employee relations matters;
   » practice in preparing staff payroll.

expertise, expertise and languages

   » Self-supporting in computers (Windows, spread sheets, etc.);
   » capability to communicate with internal employees and external associates on all levels;
   » capability to work in a cross-cultural, cross-functional and multi-cultural environment;
   » capability to work with complete integrity and confidentiality;
   » Excellent organizational, planning and influencing expertise;
   » Diplomacy expertise;
   » expertise in training and developing staff;
   » Customer service;
   » Fluently spoken and written Portuguese and English

Competencies and values

Communication; Collaboration and Teamwork; Judgement and Decision Making; National Society and CustomerRelations; Creativity and Innovation; Building Trust.


Job Overview

   »Date Published: Posted 4 days ago
   »Expiration date: June 12, 2019
   »Job location: Beira
   »listing title: HR agent
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Data de publicação: 2019201920192019/0606/1111 / Viewed 29 times
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